ShoUp is software, not a coaching service. A coach sets their own questions, their own cadence, and their own voice once. From then on, ShoUp's AI agent places the calls, in the coach's name, and hands the coach a plain-English log of who's on track and who's slipping. The client never hears "ShoUp". They hear their own coach, checking in the way that coach always said they would.
It's built and run by ShoUp Pty Ltd, based in Queensland, Australia.
Coaches lose clients in the six days between sessions, not the one day they're in the room. About a third of people stick to a plan once they leave a coach's care, and in some settings it's closer to half who don't follow through at all.[1] The research on why is blunt: the number one lever isn't more willpower, it's someone checking in and the person having to say the answer out loud. Being asked about a behaviour changes it, on its own, before any coaching happens.[2]
No one owns that gap. Coaches have tools for booking, payments, and content. The daily follow-through that actually decides whether a client gets the result has been left to whoever remembers to send a text. ShoUp exists to close that gap without asking a coach to work a second job doing it.
ShoUp is built by Bryan Marsh, founder of ShoUp Pty Ltd. His path to it runs through three places: a childhood coaching basketball at local and state level, a career that went into IT instead, and fifteen years spent around coaching from every side of it.
Basketball is where Bryan first learned what coaching actually looks like up close. IT is where his career went, and it's the reason he could build the system himself instead of just wanting one. The fifteen years is where it came together. He's had his own personal trainers and trained in studios himself. He has family who run studios of their own. He invested in his own coaching and certifications, then coached a team of his own.
The pattern he watched play out, call after call, was always the same. Someone commits to a goal, sounds certain about it in the room, and by the next call, life has gotten in the way and the work hasn't happened. Bryan's read on it, after years of watching that pattern, is that it's rarely a willpower problem. It's a purpose problem. Without a real reason attached to the goal, the goal drifts, and the reason is easy to forget in the middle of an ordinary Tuesday.
That's the whole design behind ShoUp. Every call is built to remind the client why the goal matters to them, in whatever tone the coach sets, warm on a good week, direct on the week they need it. Bryan runs it on himself too. He knows exactly how easily he drifts, and he uses the same calls to keep himself honest that every ShoUp coach uses on their own clients.
Coaches whose clients commit to something between sessions and have to follow through alone: health and wellness coaches, fitness and PT coaches, weight-loss and nutrition coaches, and life coaches, first. Any coach running a recurring 1:1 or small-group practice where the plan can quietly slip on a Tuesday and nobody notices until the next booked call.
It isn't for one-off consulting or single-session work. There's nothing to check in on between sessions that don't repeat.
No. ShoUp doesn't coach anyone. It's software a coach runs, under their own name, for their own clients. The coach sets the questions, the coach owns the relationship, and the coach is the one who steps in for the calls that matter. ShoUp does the daily calling and logging in between.
The client never hears ShoUp's name, sees ShoUp's branding, or knows ShoUp exists. They hear their own coach's program, running in a voice the coach chose, asking the questions the coach wrote. ShoUp sits underneath the relationship, invisible on purpose. That's the whole design: an accountability partner that shows up as the coach, not as a third party the client has to trust separately.
Three findings, from published research, sit behind why ShoUp calls rather than reminds:
We'll set up your questions and run a test call to your own phone, so you hear exactly what your clients would.
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